SM Entertainment

SM Entertainment Co., Ltd. (hereinafter “Company”) may transfer the content of a report of unethical behavior to the responsible department through the Company's system if the Company determines that the content of the report is not related to unethical behavior, such as the content that falls under the category of 'General Service Inquiry' rather than a violation of corporate ethics by executives or staff members. The department where a 'General Service Inquiry' has been transferred will review the content in detail and reply directly to the reporter.

If you do not consent to the above matters, the Company may terminate the 'General Service Inquiry' without transferring it to the responsible department.

SM Entertainment Co., Ltd. (hereinafter “Company”) and its affiliates collect personal information as follows to provide consultation and receive reports regarding unfair work practices by executives and staff members or unfair demands taking advantage of their positions. The personal information collected below is jointly processed by the Company and the relevant affiliates of the Company of the staff subject to reporting.

1. Personal Information Collected
- Name, email address
2. Purpose of Collecting and Using Personal Information: Personal identification and response to service inquiries
3. Personal Information Use Period: Personal information is destroyed within 6 months after achieving the purpose of collection and use.
4. You may refuse to consent to the collection of personal information as above. If you refuse to consent, consultation and reporting applications may be restricted. However, you can apply ‘anonymously’ without entering personal information.

Refer to the Company's privacy policy for other matters, and the same applies to affiliates.