Social Contribution Activities

Social Contribution Road Map
SM Entertainment strives to fulfill its responsibilities to the community and as part of its resolve, discloses mid- to long-term objectives to participate in the community.
2022-2024
Expand community collaboration
• Qualitatively improve outstanding community cooperation programs
• Establish a culture of participation by members and promote participation by members and artists
2025-2027
Efforts to enhance social impact
• Construct a sustainable social contribution model with the advancement of the sustainable management system
• Expand scope of support for children and youths
2028-2030
Advancement of business and global expansion
• Contribute to resolving global social issues by spreading outstanding models
• Measure and improve social impact
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SMile Music Festival
SMile Music Festival is SM Entertainment’s representative social contribution program for children and adolescents dreaming of their future through music. We select teams by categories, including vocal, dance and band, to provide mentoring and professional training, holding a joint performance at the end of each year.

History
10th Edition
2015-2024
(present)
770 People
Total Participants
98 Teams
Total Participating Teams
10th Edition
2015-2024
(present)
770 People
Total Participants
98 Teams
Total Participating Teams
Activities





SMile for U
In November 2015, we signed a social contribution agreement with the Korean Committee for Unicef and launched the SMile for U Campaign.
The SMile for U Campaign supports music education for Asian children, with Vietnam and the Philippines as the target countries.

Campaign
Target Area
Vietnam(Gia Lai, Dien Bien, Kon Tum, Son Trang, Lao Cai, Da Nang, Ho Chi Minh City, Ninh Thuan)
Philippines(Samar, Northern Samar, Zamboanga del Norte, Cagayan de Oro City, Valenzuela City)
Area of Support
Support for music education through the training of instructors, development of curricula, and support for equipment
Period
2016 – 2026
Target
• 84,000 children in the target area
• 93,000 parents, child care workers and Community members
• 5,400 teacher and education officials
Activities



SMile Community Volunteer Group
The SMile Community Volunteer Group, composed of employees and artists from all SM Entertainment affiliates, engages in voluntary social contribution activities. Founded in 2014, the group has mobilized over 300 employees annually to participate in various activities serving the community in need.

Activities
Volunteer group
(photography, baking, stray dogs, and gardening)
Job mentoring
Support for
the underprivileged
Environmental
protection activities
Hands-on
Volunteer group
(photography, baking, stray dogs, and gardening)
Job mentoring
Support for
the underprivileged
Environmental
protection activities
Hands-on
Number of Participants (Total number)
2014 – 2024
(Present)
3,438 People
Total Volunteers
9,608 Hours
누적 봉사시간
2014 – 2024
(Present)
3,438 People
Total Volunteers
9,608 Hours
Total Volunteer Hours
Activities





Human Rights Management Declaration
SM Entertainment has established the Human Rights Management Declaration to identify and address any potential elements within its management activities that may infringe on human rights.
Declaration
Diversity and Inclusion
SM Entertainment does not discriminate against anyone based on race, national or ethnic origin, religion, sex, age, gender identity, political opinion, etc., and strives to promote Diversity, Equity, and Inclusion (DEI) values.
Prohibition of Forced Labor and Employment of Minors
SM Entertainment prohibits compulsory labor against members’ free will and assumes a fundamental principle of not employing minors. When legally employing minors, we give more consideration to them than the standards specified in the law. Furthermore, SM Entertainment respects the ideas of its artists and trainees as much as possible and protects their human rights while supporting their entertainment activities and training them.
Safety and Health Measures
To protect the safety and health of its members, SM Entertainment continuously educates them on related subjects, creates a pleasant working environment, and complies with various laws and regulations related to safety and health.
Protection of Human Rights of Business Partners
SM Entertainment treats its business partners fairly, supports and cooperates with them in practicing their respective human rights management, and respects and protects the human rights of their members.
Protection of Customer’s Human Rights
SM Entertainment respects and protects the human rights of artists’ fans and all customers who purchase and use SM Entertainment’s products and services.
How to Report a Human Rights Violation
SM Entertainment accepts reports on human rights violations of employees, partners, and customers. We ensure that the personal information and the contents of the report provided by informants remain confidential, collect, and manage them in compliance with the Personal Information Protection Act and other applicable laws.
Contact
Internal Reporting Channel
External Reporting Channel
Safety and Health Management System
SM Entertainment has established the Safety and Health Management System and conducted Safety and Health Management through regular inspections and reinforcement to create a safe workplace.
- We incorporate a safety-first culture by establishing appropriate occupational safety and health management system aligning with our purpose and the organization’s size and executing systems to listen to our employees.
- We actively participate in accident prevention activities to predict and eliminate risk factors in the work environment in advance and enable preemptive management.
- We fulfill our responsibilities and roles by strengthening the win-win cooperation system and providing safe and favorable working conditions to protect business partners’ lives and safety.
- Our employees and business partners comply with safety and health laws and other compliance regulations.
- Our employees and partners’ employees regularly review the current status and continuously reinforce the system to promote everyone’s safety and health.